📞 844-BULK-FUN (844-285-5386) • U.S. Domestic Shipping • Friendly Service
📞 844-BULK-FUN (844-285-5386) • U.S. Domestic Shipping • Friendly Service • Bulk Value • Fast Turnaround •

Returns & Refunds

This policy explains cancellations, product availability, returns, damaged or incorrect items, and refund processing.

Important Return Guidelines
  • Return requests must be submitted within 7 days of delivery.
  • Customers are responsible for paying the cost of shipping approved returns back to us. Return postage is not reimbursed.
  • Approved returns are subject to a 20% restocking fee.
  • Original shipping charges are nonrefundable.
  • These fees do not apply when an item arrives damaged or defective, or when Bulk Vending World ships an incorrect item.
Order Cancellations

Please contact us as soon as possible if you need to cancel an order. We will make every reasonable effort to stop the order before it is processed or shipped, but cancellation is not guaranteed.

Once an order has shipped, it cannot be canceled. When payment has already been processed, an approved cancellation refund may be reduced by nonrefundable payment-processing fees charged by the payment provider.

Product Availability

Supplier inventory may change without notice, and an ordered product may occasionally become unavailable.

If this happens, we will contact you with available options, such as:

  • Waiting for the product to be restocked
  • Selecting a similar product of equal value
  • Receiving a refund for the unavailable product

No substitution will be made without customer approval.

Backordered Products

Products marked as backordered are not available for immediate shipment. Estimated availability and delivery dates are provided in good faith but may change because of supplier, production, freight, or carrier delays.
Return Eligibility

Products sold as complete cases, case packs, assortments, capsule mixes, multi-packs, kits, or sets must be returned in the complete configuration originally purchased.

Partial returns of individual pieces, selected styles, opened capsules, or portions of an assortment are not accepted.

Nonreturnable Products

The following products are not eligible for return:

  • Consumable products, including candy, gum, food, and other edible items
  • Products that have been opened, used, tested, altered, repackaged, or partially used
  • Products damaged after delivery through use, mishandling, or improper storage
  • Returns sent without prior written authorization
Damaged, Defective, or Incorrect Items

Contact us promptly if an item arrives damaged or defective, or if you receive an incorrect product. Include your order number, a description of the issue, and clear photographs of the product, packaging, and shipping carton.

We will review the issue and determine an appropriate resolution. This may include replacement parts, product replacement, store credit, or a refund.

Keep the product, original packaging, and shipping carton until the claim has been reviewed. Do not discard or return the merchandise unless instructed.

Returning an Approved Item

Use a trackable shipping service and retain your tracking number. Bulk Vending World is not responsible for return shipments that are lost, delayed, misdirected, or damaged in transit.

Ship the return only to the address provided in the written return authorization. Do not use the address shown on the original shipping label unless specifically instructed.

Refund Processing

Refunds are issued after the authorized return has been received, inspected, and approved.

Approved refunds are typically processed within 7 business days after inspection. Your bank, card issuer, or payment provider may require additional time to post the refund.

A return that does not meet the approved conditions may be refused or receive a reduced refund. The customer may also be responsible for the cost of sending an ineligible product back to them.

How to Request a Return
  1. Email info@bulkvendingworld.com .
  2. Include your order number and the reason for the return request.
  3. Include photographs when reporting damaged, defective, or incorrect merchandise.
  4. Wait for written authorization and return instructions before shipping any product.
Unauthorized returns may be refused and may not qualify for a refund.
Business Information

Bulk Vending World LLC
7160 Kierland Blvd, Suite 206
Scottsdale, AZ 85254
United States

Phone: 844-BULK-FUN (844-285-5386)
Email: info@bulkvendingworld.com

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