This policy explains cancellations, product availability, returns, damaged or incorrect items, and refund processing.
Please contact us as soon as possible if you need to cancel an order. We will make every reasonable effort to stop the order before it is processed or shipped, but cancellation is not guaranteed.
Once an order has shipped, it cannot be canceled. When payment has already been processed, an approved cancellation refund may be reduced by nonrefundable payment-processing fees charged by the payment provider.
Supplier inventory may change without notice, and an ordered product may occasionally become unavailable.
If this happens, we will contact you with available options, such as:
No substitution will be made without customer approval.
Products sold as complete cases, case packs, assortments, capsule mixes, multi-packs, kits, or sets must be returned in the complete configuration originally purchased.
Partial returns of individual pieces, selected styles, opened capsules, or portions of an assortment are not accepted.
The following products are not eligible for return:
Contact us promptly if an item arrives damaged or defective, or if you receive an incorrect product. Include your order number, a description of the issue, and clear photographs of the product, packaging, and shipping carton.
We will review the issue and determine an appropriate resolution. This may include replacement parts, product replacement, store credit, or a refund.
Keep the product, original packaging, and shipping carton until the claim has been reviewed. Do not discard or return the merchandise unless instructed.
Use a trackable shipping service and retain your tracking number. Bulk Vending World is not responsible for return shipments that are lost, delayed, misdirected, or damaged in transit.
Ship the return only to the address provided in the written return authorization. Do not use the address shown on the original shipping label unless specifically instructed.
Refunds are issued after the authorized return has been received, inspected, and approved.
Approved refunds are typically processed within 7 business days after inspection. Your bank, card issuer, or payment provider may require additional time to post the refund.
A return that does not meet the approved conditions may be refused or receive a reduced refund. The customer may also be responsible for the cost of sending an ineligible product back to them.
Bulk Vending World LLC
7160 Kierland Blvd, Suite 206
Scottsdale, AZ 85254
United States
Phone: 844-BULK-FUN (844-285-5386)
Email: info@bulkvendingworld.com