Returns & Refund Policy
At Bulk Vending World, we are committed to ensuring a seamless shopping experience for our customers. Please review our return and refund policy below:
Return Policy
We accept returns for both defective and non-defective products under the following conditions:
- Condition: Items must be in their original, unused condition and packaging.
- Timeframe: All return requests must be initiated within 7 days of delivery.
Exchanges
- Exchanges Are Not Accepted: We do not offer exchanges for any items.
Return Shipping
- Customers are responsible for the cost of return shipping, except for cases where merchandise is:
- Damaged during shipping.
- Defective upon arrival.
- Shipped in error.
- For oversized or heavy items (e.g., large plush toys), additional return shipping fees may apply.
Restocking Fees
- Authorized returns are subject to a 20% restocking fee based on the purchase price.
Refunds
- Refunds will be processed within 7 business days of receiving and inspecting the returned item.
- Refunds will be issued to the original payment method.
How to Initiate a Return
- Contact us at [email protected] within 7 days of delivery with your order number and reason for the return.
- Await approval and a Return Authorization (RA) number.
- Include the RA number with your return shipment to ensure processing.