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Returns & Refund Policy

Returns & Refund Policy

At Bulk Vending World, we are committed to ensuring a seamless shopping experience for our customers. Please review our return and refund policy below:

Return Policy

We accept returns for both defective and non-defective products under the following conditions:

  • Condition: Items must be in their original, unused condition and packaging.
  • Timeframe: All return requests must be initiated within 7 days of delivery.

Exchanges

  • Exchanges Are Not Accepted: We do not offer exchanges for any items.

Return Shipping

  • Customers are responsible for the cost of return shipping, except for cases where merchandise is:
    • Damaged during shipping.
    • Defective upon arrival.
    • Shipped in error.
  • For oversized or heavy items (e.g., large plush toys), additional return shipping fees may apply.

Restocking Fees

  • Authorized returns are subject to a 20% restocking fee based on the purchase price.

Refunds

  • Refunds will be processed within 7 business days of receiving and inspecting the returned item.
  • Refunds will be issued to the original payment method.

How to Initiate a Return

  1. Contact us at [email protected] within 7 days of delivery with your order number and reason for the return.
  2. Await approval and a Return Authorization (RA) number.
  3. Include the RA number with your return shipment to ensure processing.